BY USING OUR WEBSITE, YOU ACCEPT THESE TERMS AND CONDITONS

By using our website, you confirm that you accept these terms of use and that you agree to comply with them.  If you do not agree to these terms, you must not use our website.

CHANGES TO THE TERMS AND CONDITONS

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

WE MAY CHANGE, WITHDRAW OR SUSPEND OUR WEBSITE

The public pages of our website are made available free of charge.

We do not guarantee that our website, or any content on it, will be permanently available. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

USE OF THE BUSINESS DIRECTORY

The Pet Care Partnership does not provide pet care services. The Pet Care Partnership is a neutral venue for Service Providers and Pet Owners. The Pet Care Partnership is not a Service Provider.  

We make no representations or warranties about the quality of boarding, pet sitting, dog walking, house sitting, or other services provided by Service Providers (“Pet Care Services”), or about your interactions and dealings with users.

Service providers listed on Business Directory are not under the direction or control of The Pet Care Partnership.  Service providers determine in their own discretion how to provide pet care services.

The Pet Care Partnership conducts an initial review of Service Provider profiles and performs insurance and license checks.  Pet owners should exercise caution and use their independent judgment before engaging a Service Provider. 

Both Pet Owners and Service Providers are solely responsible for making decisions that ensure their own safety and the wellbeing of the pets involved.  Pet Owners hold the exclusive responsibility for evaluating a Service Provider’s skills, environment, and suitability before booking. 

The Pet Care Partnership is not liable for any claims, injuries, losses, or damages (online or offline) resulting from your interactions with other users of the website.  We are not responsible for the actions (or lack of action) of any Pet Owner or Service Provider using our Business Directory.

To the maximum extent permitted by law, your use of the website and any subsequent provision of services is done at your sole and exclusive risk. 

In the case of a dispute between a Service Provider and Pet Owner, you agree to release the Pet Care Partnership from all claims, demands and damages of every nature, known and unknown, arising out of or in any way connected with such disputes. In no event will the Pet Care Partnership be liable for direct or indirect consequences of a Pet Owner or Service Provider failing to comply with applicable laws and regulations.

USERS IN THE UK ONLY

Our website is applicable to people living in the United Kingdom. We do not accept members or offer information to parties outside of this location.

You must be at least 18 years of age to become a member of The Pet Care Partnership.

RESPONSIBILITY FOR WEBSITES WE LINK TO

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources.

INFORMATION AND CONTENT ON OUR WEBSITE

Please note that we only provide our website for the purpose of general information and training.  We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Website information is not intended to amount to advice on which you should rely. You must obtain veterinary, professional or specialist advice before taking, or refraining from, any action based on the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

We are the owner of all intellectual property rights in our website, and the information published on it. The information is protected by copyright laws. All such rights are reserved.

As a member, you may print off or download extracts, of any page(s) from our website for your personal use.  You must not modify any paper or digital copies of information you have printed off or downloaded in any way.  You agree not to share the member-only content from our website with other parties without the prior consent from The Pet Care Partnership.

Breaches of these rules will affect your right to use our website, and your access will cease immediately.

PROHIBITED USES OF OUR WEBSITE

You must not use our website to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material or any other form of solicitation (or spam), or to knowingly transmit any data, that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs, or similar computer code designed to adversely affect the operation of any computer software or hardware.

You must not use our website in any way that breaches any applicable local, national or international law or regulation, in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect, for the purpose of harming or attempting to harm minors, or to bully, insult, intimidate or humiliate any person.

You shall not undertake any data mining or web scraping in relation to our website. This includes using (or permitting, authorising or attempting the use of) any “robot”, “scraper”, “bot”, “spider” or other automated program, tool, algorithm, or code to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.

BREACH OF THESE TERMS

If we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. Failure to comply with these terms constitutes a material breach of the terms on which you are permitted to use our website, and may result in us immediately, temporarily or permanently withdrawing of your right to use our website, undertaking legal proceedings against you for reimbursement of all costs on an indemnity basis resulting from the breach, or taking further legal action against you. 

We exclude our liability for all action we may take in response to breaches of these terms.

BUSINESS MEMBERS: ACCOUNT SECURITY

As a Business Member you are provided with a user identification and password for use by the named member only.  You must treat such information as confidential. You must not share it with a third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with these terms of use.

BUSINESS MEMBERS: PRIVACY AND COOKIE POLICY

When you join as a member online, we ask you for your name, address, contact telephone number, email address and via a third party payment gateway, Paypal, payment card information.  Payment processing provided by Paypal is subject to the Paypal Payment Services Agreement We will use your information process your request and to confirm your membership. We will also send you a receipt via email.  We require this information to process your payment, provide the promised membership services and fulfil our contract with you.

We use the information that you provide to add your business to the Business Directory.  We may also ask for proof of business insurance and any licence required for the services that you provide.

We keep your order information for 6 years after purchase. Your personal information associated with membership will then be removed.  You can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.  You can also ask us to give you a copy of the information and to stop using your information for a period if you believe we are not doing so lawfully.  Please email us or use the contact form on the website to submit an information request.